Effective: October 26, 2026
1. Using This Website
These terms apply to your use of the Graze & Grace website and to quotes, orders, bookings, deliveries, setups, and services unless a separate written agreement says otherwise. By using the site or placing an order, you agree to them.
2. Quotes and Orders
Submitting a quote request is an invitation to talk, not a booking. An order or event is confirmed only when you accept our quote and the required deposit is received. Quotes are based on the details you give us, such as date, location, guest count, and what you choose, and they may change if those details change.
3. Pricing and Payment
Prices are shown in your quote. A 50% deposit is due to reserve your date and begin work, and the balance is due as shown on your accepted quote or invoice. If a balance is not paid when due, we may withhold delivery or service. Please see our Refund & Cancellation Policy for changes and cancellations.
4. Customizing Your Order
You can choose standard Cups, Boxes, and Boards or ask for changes. Swapping an ingredient for another at the same price is simple. Upgrades and special requests may cost more, and we will tell you before anything is added to your quote. We make final decisions on portions, balance, presentation, and food safety so the finished order comes together well.
5. Allergies and Dietary Needs
Please tell us about every allergy and dietary need before your order is confirmed. We can often adjust ingredients, but our food is prepared and assembled where milk, wheat, eggs, soy, peanuts, tree nuts, sesame, fish, shellfish, and other allergens are present, and we cannot guarantee any order is free of allergens or cross-contact. Graze & Grace is not responsible for reactions to allergies that were not disclosed to us. Guests with serious allergies should decide for themselves whether to eat any item.
6. Food Safety and Handling
Keep perishable items refrigerated at 40°F or below until serving. Perishable food should not sit out for more than two hours, or one hour when it is above 90°F outside. Once an order is handed over, delivered, or set up, you are responsible for storing and serving it safely, and for supervising it during an event. We are not responsible for food that is mishandled, left out, or moved after setup.
7. Delivery, Setup, and Access
We coordinate delivery and setup for each order. You are responsible for accurate addresses and access details, and for making sure we can enter the property or venue at the agreed time. Please tell us in advance about stairs, elevators, gates, parking, security, venue rules, and limited setup windows. We will not enter a property without proper permission. Delivery or travel charges, if any, are shown in your quote.
8. Carts, Tables, and Our Equipment
Carts, Grazing Table setups, boards, serving pieces, and other equipment we bring remain the property of Graze & Grace. Please keep them in a safe, stable, protected location and ask guests to treat them with care. You may be charged for equipment that is lost or damaged beyond normal use.
9. Weather and Outdoor Events
Heat, sun, rain, wind, insects, and uneven ground can affect both presentation and food safety. You are responsible for a suitable location and a backup plan for outdoor events, and we may adjust, shorten, or decline a setup that is unsafe.
10. Photos and Content
The text, images, and design on this site belong to Graze & Grace or are used with permission, and may not be copied or reused without our written consent. We may photograph our work, and we will not show identifiable guests without their permission.
11. Limits of Liability
We take great care with our food and service. To the fullest extent the law allows, Graze & Grace is not liable for indirect or consequential losses, and our total liability for any order is limited to the amount you paid us for that order. Nothing here limits rights you have under Texas law that cannot be waived.
12. Changes to These Terms
We may update these terms as our website and services change. The effective date above shows the version currently posted. The terms in place when you accept a quote apply to that order.
13. Governing Law
These terms are governed by the laws of the State of Texas. Any dispute will be handled in the courts of Texas, and we hope to settle any concern by talking it through first.
14. Contact
Questions about these terms may be sent to info@grazeandgrace.com or 210-439-1126.